💵 Refund Policy
DashMasters™ · Last updated: April 2026
DashMasters™ aims to provide a reliable and transparent experience. This Refund Policy explains when refunds may be issued.
1. Eligibility
Refunds may be considered if: a service was not completed; a duplicate charge occurred; or a technical error prevented proper service delivery.
2. Non-Refundable Situations
Refunds will not be issued for: completed services; customer errors (wrong address, wrong items, etc.); or dissatisfaction with Dasher performance unless a clear service failure occurred.
3. Processing
Approved refunds will be processed through the original payment method. Processing times may vary depending on your financial institution.
4. Disputes
Customers may submit a support ticket for review. DashMasters™ will investigate and respond promptly. Fraudulent chargeback attempts may result in account suspension.
5. Contact
For refund requests, contact us at Support@dash-masters.com or call 1-888-673-2688. You can also submit a ticket through the Support Center in the app.